This advice applies to England. Change country
You can get private health treatment for any medical condition, providing you can pay for it. This could include treatment in a private hospital, by a medical specialist or GP. It could also include dental treatment, counselling and psychotherapy, physiotherapy, or treatment for drug or alcohol abuse.
When you buy private healthcare or health insurance you are buying a contract for a service. You have legal consumer rights when buying a service. There are also rules around the standard of professional care you should expect to receive.
Sometimes things don’t always go smoothly. Read about how to sort out a problem with your private healthcare.
Buying private healthcare
There are pros and cons to buying healthcare from a private practitioner as opposed to the NHS. For example, it can be expensive but you may get faster treatment.
Private health insurance
Private healthcare can be expensive. One way of paying for it is by buying a private health insurance policy. You may have the option of getting private health insurance through your employer.
- Buying private health insurance
- How to sort out a problem with an insurance claim
- The insurance company refuses your claim
Complaints about private healthcare
If you have a complaint against your private health practitioner you need to know what your rights are and what you should do.
- Complaining about private healthcare
- Complaining about negligence or misconduct
- Problems with payments and charges
Problems with payments and charges
Private healthcare can be very expensive. Before having private treatment it’s important to check what the costs will be, including any charges that may be added to the bill if things don’t go to plan. If you are struggling to pay for your healthcare you should contact your practitioner straight away.
Private healthcare associations
Private healthcare practitioners are registered with a professional body that regulates that area of practice. These professional bodies may assist with disputes or can provide useful information on practitioners in your area.