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Small claims - consumer issues

Read these pages to find out what to do when making a smalls claims case and how small claims courts work.

Before you take someone to court

What to consider before taking a trader to court for a small claim, to try to get your money back. How much will it cost to go to court? Will the trader be able to pay you if you win? Are you within the time limits for making a claim?

After the court hearing

What happens if you win your small claims case including claiming costs and claiming interest, appealing against the judge's decision if you lose your case, and what you can do if the trader does not pay you what you are owed.

The rules about making a court claim

The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.