Braintree, Halstead & Witham Citizens Advice
Collingwood Road (by Public Hall)
0344 4994719 - General Adviceline
About our advice service
We offer a phone first service.
Step 1. Phone 0344 499 4719 between 10am and 4pm on Mondays to Fridays to speak to an adviser.
Step 2. You will be given an appointment with us if you need face-to-face assistance.
We do not run drop-in sessions.
Please note that during the coronavirus outbreak we are not offering face-to-face appointments. We also have a shortage of advisors and waiting times on calls are likely to be longer. We will be back to a full service when circumstances allow. Thank you for your patience and understanding.
In addition to our General Advice service we offer a specialist Money Advice Service.
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
|Monday||10.00 - 16.00||Telephone advice and prearranged appointments only|
|Tuesday||10.00 - 16.00||Telephone advice and prearranged appointments only|
|Wednesday||10.00 - 16.00||Telephone advice only|
|Thursday||10.00 - 16.00||Telephone advice and prearranged appointments only|
|Friday||10.00 - 16.00||Telephone advice and prearranged appointments only|
Telephone advice times
|Monday||10.00 - 16.00|
|Tuesday||10.00 - 16.00|
|Wednesday||10.00 - 16.00|
|Thursday||10.00 - 16.00|
|Friday||10.00 - 16.00|
- Wheelchair accessible
- Wheelchair toilet access
- Induction loop