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Central and East Northamptonshire Citizens Advice (Northampton)

Contact us

Town Centre House 7/8 Mercers Row

03444 889 629

03444 111 444

01604 235086 - Macmillan Cancer Welfare Benefit Service

01604 235080 - Multiple Sclerosis Advice Project

About our advice service

We're still open, but our face to face service is closed due to Coronavirus.

We provide advice on debt, benefits, employment, housing, family and consumer issues by AdviceLine 03444 111 444 (charged at local rates), or via our website

Click the "Email Us" button, and complete a form which will be picked up by our Advisers. Provide as much information as you can. Click "Useful Links" to find lots of other local services.

Services are free, confidential, independent and impartial and we will not judge you. We'll explain what information we record about you and will not share personal details without your permission.

We also offer specialist services: Macmillan Cancer Support Casework (including PIP and tribunals); Multiple Sclerosis Benefits Advice (including PIP appeals); a Help to Claim service; Pension Wise Guidance; Energy Advice; a Legal Aid Housing service; and access to free legal advice from Probono solicitors.

We cover Northampton, Wellingborough and Towcester.

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday suspended due to Covid 19 - drop in session
Wednesday suspended due to Covid 19 - drop in session
Friday suspended due to Covid 19 - drop in session

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop