Skip to navigation Skip to content Skip to footer

Chelsea Citizens Advice

Contact us

Old Town Hall Kings Road
LONDON
SW3 5EE

http://www.kensingtonandchelseacab.org.uk/

0300 330 1174 (ADVICELINE; Mon p.m. and Thurs p.m.)

About our advice service

The Kensington & Chelsea Citizens Advice Bureau can only provide a full service to people who live, work, or study in Kensington & Chelsea.

Please note that in order to receive full advice, you will have to come in to our offices between 10am to 2pm, Monday to Friday excluding Thursdays and leave your full name, post code and telephone number so that we can contact you for an initial assessment after which we will offer a face to face appointment depending on your case. Alternatively, you can contact our AdviceLine(0300 330 1174) where you will be advised on your matter or assessed as needing further support.

You do not need to be assessed if you are an existing client and have been seen by one of our advisers recently as you can discuss your new matter with your current adviser and they should be able to offer assistance.

Advice session times

Day Time Further information
Monday 10.00 - 12.30 Pre-booked appointment. Initial assessment can be booked by attending our offices between 10am-12p
Tuesday 10.00 - 12.30 Pre-booked appointment. Initial assessment can be booked by attending our offices between 10am-12p
Wednesday 10.00 - 12.30 Pre-booked appointment. Initial assessment can be booked by attending our offices between 10am-12p
Thursday Pre-booked appointment only.
Friday 10.00 - 12.30 Pre-booked appointment. Initial assessment can be booked by attending our offices between 10am-12p

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair inaccessible - please contact for further details