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Chelsea Citizens Advice

Contact us

Old Town Hall Kings Road

0300 330 1174 (ADVICELINE; Mon p.m. and Thurs p.m.)

About our advice service

The Kensington & Chelsea Citizens Advice Bureau can only provide a full service to people who live, work, or study in Kensington & Chelsea.
Coronavirus - how to get advice
We've stopped giving face to face advice.
You can get advice:
• by phone – 0300 330 1174
• by email –
• on the Citizens Advice website
• online - read about online chat

Please Note that we have had trouble connecting to our mail server from 10th to 21st April and as a result were unable to send or receive emails. We apologise for the inconvenience this may have caused and ask if you could resend your emails so that we can attend to your enquiries.

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday This office will be closed until Further Notice. Advice provided by phone and email.

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair inaccessible - please contact for further details