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Chelsea Citizens Advice

Contact us

Old Town Hall Kings Road
LONDON
SW3 5EE

http://www.kensingtonandchelseacab.org.uk/

0300 330 1174 (ADVICELINE; Mon p.m. and Thurs p.m.)

About our advice service

FROM 3RD JULY 2017 WE WILL BE OPEN ON TUESDAYS 10.00AM - 12.30 BUT CLOSED ON THURSDAYS.

The Kensington & Chelsea Citizens Advice Bureau can only provide a full service to people who live, work, or study in the Royal Borough of Kensington & Chelsea.

The drop-in service on the days we are open will be on a first-come first-served basis, and limited depending on the number of appointments we have available on that day.

When you come to see us with a new issue, you will have a brief talk with an assessor. They will decide how we deal with your problem. You may be given an appointment or you may be referred to a more appropriate agency. If you are given an appointment, it may be on the same day, or it may be on another day. You should no longer expect to drop-in and get full advice on the same day, although provision can be made for genuine emergencies.

Advice session times

Day Time Further information
Monday 10.00 - 12.30 Clients are seen at the 'open door', on a first come first served basis. Limited appointments.
Tuesday 10.00 - 12.30 Clients are seen at the 'open door', on a first come first served basis. Limited appointments.
Wednesday 10.00 - 12.30 Clients are seen at the 'open door', on a first come first served basis. Limited appointments.
Thursday Closed to drop-in callers. Will see clients with pre-booked appointments only.
Friday 10.00 - 12.30 Clients are seen at the 'open door', on a first come first served basis. Limited appointments.

Telephone advice times

Day Time Further information
Monday 13.00 - 16.00
Thursday 13.00 - 16.00

Access details

  • Wheelchair inaccessible - please contact for further details