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Luton Citizens Advice

Contact us

Community House 15 New Bedford Road
LUTON
Bedfordshire
LU1 1SA

http://www.citizensadvice.org.uk/luton

0344 245 1285

About our advice service

Due to the coronavirus outbreak, we are not open for face to face advice. If you need advice, we're still here to help. We are operating a telephone only service as follows:

For Telephone Advice Monday to Friday: Phone our Adviceline on 0344 245 1285: 9:00am - 3:30pm.

Enquiry Message Lines:

We have two message lines for general enquiries and debt enquiries. Please leave a message and someone will phone you back as soon as possible - we will try two times from a withheld number:

General enquiries: 01582 540450: 9am - 11am
Debt enquiries: 01582 540446: 8:30am - 9:30am

Universal Credit:

For the General Universal Universal Credit Helpline: Monday to Friday 9am to 6pm: 0800 328 5644

For Anyone That Needs Our Help To Claim Universal Credit: Monday to Friday 8am to 6pm: 0800 144 8 444

For Help Via Webchat: https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service

You can also access information online via our website www.citizensadvice.org.uk

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday Office closed for face to face advice.
Tuesday Office closed for face to face advice.
Wednesday Office closed for face to face advice.
Thursday Office closed for face to face advice.
Friday Office closed for face to face advice.
Saturday CLOSED
Sunday CLOSED

Telephone advice times

Day Time Further information
Monday 09.00 - 15.30 Adviceline: 0344 245 1285
Tuesday 09.00 - 15.30 Adviceline: 0344 245 1285
Wednesday 09.00 - 15.30 Adviceline: 0344 245 1285
Thursday 09.00 - 15.30 Adviceline: 0344 245 1285
Friday 09.00 - 15.30 Adviceline: 0344 245 1285

Access details

  • Wheelchair accessible
  • Internet advice access