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Citizens Advice Norfolk

Citizens Advice Norfolk

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

Contact us

Phone us 03444 111 444

or call in

Our location and opening times

More from us

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing  a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

Our annual report [PDF 1.1 mb]

You can now donate to us by text
We've launched a new Just Text Giving via Vodafone service meaning you can donate to us more easily. Simply text NCAB30 £5.00 TO 70070. You can donate an amount of your choice by texting a different value. 

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities


We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Donate and help us to keep giving advice for free

Without the generous support of people like you, we couldn't continue to do the work we do.

Donate now

Thank you to all our supporters


We would also like to thank the Parish and Parochial Church Councils for their generous donations.

Other funders we wish to say our thanks to are Wherry Housing Association, Saffron Housing Association, Big Lottery, MS Society, Netmums, Ministry of Justice, RAF Association, Norfolk Community Foundation, Youthnet, and all legacies and payments from general fund raising including the Friends of both King’s Lynn and Norwich.

And also to our partnerships with Shelter, Broadland Meridian, KLARS, NCLS, North Norfolk Skills Partnership and Citizens Advice at Diss & Thetford and Mid Norfolk.