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Citizens Advice South Essex - Basildon

Contact us

The Basildon Centre, St Martins Square
SS14 1DL

Freephone 0808 278 7877

About our advice service

If you would like to support our organisation in a simple way;
When you are Amazon shopping, put in the search bar of your browser,
Hover over ‘Accounts and lists’, select your amazon smile, then select change charity, enter
Citizens Advice South Essex, select it, then 0.5% of the purchase price will be donated to us.
It will stay as your selected charity, unless you change it, it does not cost anything to you, Thank you.

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday Under Tier 4 our face to face service in The Basildon Centre is closed.
Tuesday Information is available 24 hours a day on
Wednesday Advice Line - Monday to Friday 9 - 5pm and Saturday 9am - 12 noon Freephone 0808 278 7877
Thursday Money Advice Helpline - Mon - Fri - 9 - 5pm 01277 358082 Administration Line - 01277 358081
Friday Emails via:
Saturday Support to apply for Universal Credit available from our Help to Claim service 0800 144 8444

Telephone advice times

Day Time Further information
Monday 09.00 - 17.00
Tuesday 09.00 - 17.00
Wednesday 09.00 - 17.00
Thursday 09.00 - 17.00
Friday 09.00 - 17.00
Saturday 09.00 - 12.00

Access details

  • Wheelchair inaccessible - please contact for further details