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Swansea Office
Contact us
Second Floor, City Gates, 50a Wind Street,
SWANSEA
SA1 1EE
http://www.citizensadvicesnpt.org.uk/
help@citizensadvicesnpt.org.uk
0808 278 7926 free number
About our advice service
Our face to face service is currently suspended as we follow welsh government guidance. All our advisers are working from home to keep our clients, volunteers and staff safe.
We are still available via the following access methods:
1. Go online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk. Get advice and information, including template letters and guidance on completing forms
2. Call us for free: 0808 278 7926
3. Email us: help@citizensadvicesnpt.org.uk. We aim to respond within 48hrs. Please tell us your name, contact number and a brief description of your issue.
Ask us about having a video call with an adviser. We are using Attend Anywhere which is used by many GP's and the NHS
If you can't contact your local Citizens Advice
Advice session times
| Day | Time | Further information |
|---|---|---|
| Monday | 09.00 - 15.00 | SUSPENDED CLOSED ON BANK HOLIDAY MONDAYS |
| Tuesday | 09.00 - 15.00 | SUSPENDED |
| Wednesday | 09.00 - 12.00 | SUSPENDED |
| Thursday | 09.00 - 15.00 | SUSPENDED |
| Friday | 09.00 - 15.00 | SUSPENDED CLOSED ON GOOD FRIDAYS |
Telephone advice times
| Day | Time | Further information |
|---|---|---|
| Monday | 09.00 - 15.00 | CLOSED ON BANK HOLIDAY MONDAYS |
| Tuesday | 09.00 - 15.00 | |
| Wednesday | 09.00 - 12.00 | No service after 12pm for training and staff meetings. Contact Advicelink 03444 77 2020 |
| Thursday | 09.00 - 15.00 | |
| Friday | 09.00 - 15.00 | CLOSED ON GOOD FRIDAY |
Access details
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access