Swansea Office

Contact us

Second Floor, City Gates, 50a Wind Street,
SWANSEA
SA1 1EE

http://www.citizensadvicesnpt.org.uk/

help@citizensadvicesnpt.org.uk

0300 3309 082 - Local Adviceline

About our advice service

As of 3pm Monday 16th March 2020 our face to face drop in service is suspended due to the ongoing coronavirus situation.

We have made this decision to ensure the health and safety of staff so that we can continue to provide you with advice and information

We are still available via the following access methods:

Go online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk for advice and information, including template letters.

Local Tel: 0300 3309 082
Callus if you need advice or information about a problem. Or via Advicelink Tel: 03444 77 20 20

Email us: help@citizensadvicesnpt.org.uk
We aim to respond within 24. Please tell us your name, contact number and a brief description of your issue

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day	Time	Further information
Monday	09.00 - 15.00	Initial check and pre booked appointments. CLOSED ON BANK HOLIDAY MONDAYS
Tuesday	09.00 - 15.00	Initial check and pre booked appointments.
Wednesday	09.00 - 12.00	Initial check and pre booked appointments.
Thursday	09.00 - 15.00	Initial check and pre booked appointments.
Friday	09.00 - 15.00	Initial check and pre booked appointments. CLOSED ON GOOD FRIDAYS

Telephone advice times

Day	Time	Further information
Monday	09.00 - 15.00	CLOSED ON BANK HOLIDAY MONDAYS
Tuesday	09.00 - 15.00
Wednesday	09.00 - 12.00	No service after 12pm for training and staff meetings. Contact Advicelink 03444 77 2020
Thursday	09.00 - 15.00
Friday	09.00 - 15.00	CLOSED ON GOOD FRIDAY

Access details

Wheelchair accessible
Wheelchair toilet access
Internet advice access