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Swansea Office

Contact us

Second Floor, City Gates, 50a Wind Street,
SWANSEA
SA1 1EE

http://www.citizensadvicesnpt.org.uk/

help@citizensadvicesnpt.org.uk

0300 3309 082 - Local Adviceline

About our advice service

Our face to face service is currently suspended as we follow welsh government guidance. All our advisers are working from home to keep our clients, volunteers and staff safe.

We are still available via the following access methods:

- Go online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk for advice and information, including template letters and guidance on completing forms
- Call us: 0300 3309 082
- Email us: help@citizensadvicesnpt.org.uk

We aim to respond within 48hrs. Please tell us your name, contact number and a brief description of your issue.

Ask us about having a video call with an adviser. We are using Attend Anywhere which is used by many GP's and the NHS

Coronavirus - visiting your local Citizens Advice

Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.

If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.

Advice session times

Day Time Further information
Monday 09.00 - 15.00 SUSPENDED CLOSED ON BANK HOLIDAY MONDAYS
Tuesday 09.00 - 15.00 SUSPENDED
Wednesday 09.00 - 12.00 SUSPENDED
Thursday 09.00 - 15.00 SUSPENDED
Friday 09.00 - 15.00 SUSPENDED CLOSED ON GOOD FRIDAYS

Telephone advice times

Day Time Further information
Monday 09.00 - 15.00 CLOSED ON BANK HOLIDAY MONDAYS
Tuesday 09.00 - 15.00
Wednesday 09.00 - 12.00 No service after 12pm for training and staff meetings. Contact Advicelink 03444 77 2020
Thursday 09.00 - 15.00
Friday 09.00 - 15.00 CLOSED ON GOOD FRIDAY

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access