Second Floor, City Gates, 50a Wind Street,
0300 3309 082 - Local Adviceline
About our advice service
Our face to face service is currently suspended as we follow welsh government guidance. All our advisers are working from home to keep our clients, volunteers and staff safe.
We are still available via the following access methods:
- Go online: www.citizensadvice.org.uk or www.citizensadvicesnpt.org.uk for advice and information, including template letters and guidance on completing forms
- Call us: 0300 3309 082
- Email us: firstname.lastname@example.org
We aim to respond within 48hrs. Please tell us your name, contact number and a brief description of your issue.
Ask us about having a video call with an adviser. We are using Attend Anywhere which is used by many GP's and the NHS
Coronavirus - visiting your local Citizens Advice
Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus.
If you can’t contact your local Citizens Advice, check other ways you can get advice by phone or online chat.
Advice session times
|Monday||09.00 - 15.00||SUSPENDED CLOSED ON BANK HOLIDAY MONDAYS|
|Tuesday||09.00 - 15.00||SUSPENDED|
|Wednesday||09.00 - 12.00||SUSPENDED|
|Thursday||09.00 - 15.00||SUSPENDED|
|Friday||09.00 - 15.00||SUSPENDED CLOSED ON GOOD FRIDAYS|
Telephone advice times
|Monday||09.00 - 15.00||CLOSED ON BANK HOLIDAY MONDAYS|
|Tuesday||09.00 - 15.00|
|Wednesday||09.00 - 12.00||No service after 12pm for training and staff meetings. Contact Advicelink 03444 77 2020|
|Thursday||09.00 - 15.00|
|Friday||09.00 - 15.00||CLOSED ON GOOD FRIDAY|
- Wheelchair accessible
- Wheelchair toilet access
- Internet advice access