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Citizens Advice Torfaen (Pontypool)

Contact us

Torfaen Citizens Advice Bureau Castle Mews George Street
PONTYPOOL
Torfaen
NP4 6BU

http://www.citizensadvicetorfaen.org.uk/

reception@torfaencab.org.uk

03444 772020

01495 759814

About our advice service

The following advice services are offered and/or accessed from our Pontypool Offices
Welfare Benefits
Debt & Money
Employment (referral to Cwmbran)
Housing
Energy grants, switching and saving
Consumer rights
Tax help (referral to Cwmbran)
Pensions including Pensionwise (referral to Cwmbran)
Complaint resolution
Understanding letters and forms
Independent financial guidance
Immigration & residency (referral to Cwmbran)
Discrimination
Family law (referral to Cwmbran)
Neighbourhood disputes
Bond Scheme (referral to Cwmbran)
Shelter Clinics (referral to Cwmbran)

Gambling (referral to Citizens Advice Newport)

Advice session times

Day Time Further information
Tuesday 10.00 - 12.30 and 13.30 - 15.30 Drop In service
Wednesday 10.00 - 12.30 and 13.30 - 15.30 Drop In service
Thursday 10.00 - 12.30 and 13.30 - 15.30 Drop In service
Friday 10.00 - 12.30 and 13.30 - 15.30 Welfare Benefits Drop In

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access