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Being a confident eco-friendly consumer

If you're looking to be a more environmentally friendly consumer - whether that's buying eco-friendly products or making your home more energy efficient - it's important to make sure you can be confident in your decisions.

That’s why we’re raising awareness of how people can protect themselves from misleading energy efficiency and environmental claims, such as “green scams”, rogue traders and greenwashing.

With our advice and support you can arm yourselves with the knowledge and confidence you need to make the best decisions.

Have a look at our leaflet [ 140 kb] for some key steps you can take to be a savvy green consumer. You can also take a look at the Competition and Markets Authority's (CMA) Green Claims Code for more information about misleading green claims, including tips for shoppers.

You can also find more detailed information on our consumer advice pagesBelow are some useful links to our advice on some of the more common issues.

If you need more help with a consumer problem you can also contact the consumer helpline.

Our advice pages

If you're planning to make your home more energy efficient:

For information on purchases you're making:

If you want more advice on scams

If you need more advice or support you can contact the consumer helpline.