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JSA and ESA waiting days

02 September 2015

Waiting days to increase from 3 to 7 days if you’re making a new claim for JSA or ESA.

Price of stamps to rise

25 March 2015

The cost of sending letters is going up, but some parcel prices are coming down.

Are you self-employed?

18 March 2015

Tell us about your experience so we can help to make life easier for self-employed people.

NHS low income scheme error

08 December 2014

You may be entitled to a payment if you applied between October 2003 and September 2008.

Pensions guidance

04 December 2014

Citizens Advice will offer free face-to-face guidance on pensions, from April 2015.

Shared parental leave

28 November 2014

Sharing parental leave and pay with your partner on or after 5 April 2015.

State Pension is changing

18 November 2014

Outlines how state pension will change from 6 April 2016 and who will be affected.

Immigration checks by landlords

12 November 2014

New legal requirement for private landlords to check immigration status before letting a property to them.

Tax return deadlines

10 November 2014

Avoid a fine by completing your tax return online before 31 Jan 2015, as the deadline for paper returns has passed.

Holiday pay and overtime

10 November 2014

Holiday entitlements and what to do if you think you have been underpaid holiday pay.

Electricity rebate

20 October 2014

All electricity suppliers are to pay their customers a £12 electricity rebate.

Suppliers risk treating customer complaints with disdain

16 October 2014

Citizens Advice has said suppliers risk customers thinking their complaints are treated with disdain as new research from Ofgem finds that half of people who complained about their energy supplier were unhappy with how their complaint was resolved.

Be an energy shopper!

15 October 2014

Ofgem changes to the energy market to help people get a better deal from their energy supplier.

Unhappy with a letting agent?

30 September 2014

Requirement for letting agents to join a government approved redress scheme for dealing with complaints.