Courts state that overtime should be included in holiday pay
Debt and money
How you'll be affected by the 2016 changes to State Pension
Join our campaign to get a fairer deal for energy customers with a prepayment meter.
Advice for people affected by child abuse.
Landlords to check new tenants' immigration status before renting
Law and rights
Where to get free or low cost legal advice.
What are hate incidents? What is hate crime? Find out how you can report them.
Find out how to complain about your doctor or health visitor.
How to get help with the costs of school uniforms, transport and the other essentials of school life.
About Citizens Advice
This advice applies to England:
Advice can vary depending on where you live.
Advice for other parts of the UK:
13 April 2015
07 April 2015
Get advice on how to plan for your Pension Wise guidance session
25 March 2015
The cost of sending letters is going up, but some parcel prices are coming down.
18 March 2015
Tell us about your experience so we can help to make life easier for self-employed people.
28 January 2015
New areas where DWP will ask existing DLA claimants to claim PIP.
23 January 2015
Selling a property by a tender process - buyer pays estate agent fees.
17 December 2014
List showing the local authorities and jobcentres that will begin to deliver Universal Credit between February and April 2015.
15 December 2014
New rules about providing information about the people who occupy a property.
10 December 2014
Same-sex couples will have the option to convert their civil partnership into a marriage, from 10 December.
08 December 2014
You may be entitled to a payment if you applied between October 2003 and September 2008.
04 December 2014
Citizens Advice will offer free face-to-face guidance on pensions, from April 2015.
28 November 2014
Sharing parental leave and pay with your partner on or after 5 April 2015.
18 November 2014
Outlines how state pension will change from 6 April 2016 and who will be affected.
14 November 2014
Drink drive blood alcohol limit being lowered in Scotland, from 5 Dec.
12 November 2014
New legal requirement for private landlords to check immigration status before letting a property to them.
10 November 2014
Avoid a fine by completing your tax return online before 31 Jan 2015, as the deadline for paper returns has passed.
Holiday entitlements and what to do if you think you have been underpaid holiday pay.
03 November 2014
Recovery of old tax credit overpayment debts by HM Revenue and Customs, from October 2014.
31 October 2014
Help with legal and practical issues for separating couples, from the Ministry of Justice.
29 October 2014
Help with electricity bills for pensioners and some people on a low income.
28 October 2014
Waiting days to increase from 3 to 7 days if you’re making a new claim for JSA or ESA.
Sending in medical certificates (fit notes) to the DWP to support your claim for ESA.
24 October 2014
Claiming for 16-19 year olds if they are in full-time approved education or training.
21 October 2014
Warning from HMRC about scam e-mails promising a tax refund.
20 October 2014
All electricity suppliers are to pay their customers a Â£12 electricity rebate.
16 October 2014
Citizens Advice has said suppliers risk customers thinking their complaints are treated with disdain as new research from Ofgem finds that half of people who complained about their energy supplier were unhappy with how their complaint was resolved.
15 October 2014
Ofgem changes to the energy market to help people get a better deal from their energy supplier.
12 October 2014
Don’t be tempted to join a pyramid selling scheme - you are likely to lose money.
01 October 2014
Support our Fair play for prepay campaign.
30 September 2014
Requirement for letting agents to join a government approved redress scheme for dealing with complaints.
New rights where a trader has engaged in a misleading or aggressive practice.
Spouses and civil partners will receive more if their partner dies without a will.
17 September 2014
Home visits by a DWP officer, for some claimants chosen at random to have their benefits checked as correct.
09 September 2014
A pregnant woman’s husband, civil partner or partner will be able to attend up to two ante-natal appointments from 1 October.
04 September 2014
Guidance about deliveries when you've ordered online, especially relevant if you live in a remote area.
08 August 2014
Changes to collection times and signposting to alternative late collections.
30 July 2014
DWP to use HMRC Real-Time Information to uncover undeclared income, benefit fraud and error.
25 July 2014
Our campaign to highlight the value of the Citizens Advice service.
01 July 2014
The introduction of Individual Electoral Registration means that you will have to register to vote yourself.
25 June 2014
Right to ask to work flexibly extended to those who have worked for their employer for at least 26 weeks.
20 June 2014
Help and advice for claiming PIP.
23 May 2014
Warning about free pension advice offered via an unexpected contact.
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