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IT Support Officer

Position: IT Support Officer

Location: Oxford

Closing date: 23 October 2017

Role details

Job title: IT Support Officer

Location: Oxford

Salary: £23,000 - £24,000 FTE, actual salary up to £7,783

London allowance: No

Salary pro rata: Yes

Hours per week: 12

Type of contract: Permanent

Closing date for applications: 5pm 23rd October 2017

How to apply (email address or web page):

This new post will provide support staff and volunteers with their IT needs, helping develop their IT environment to maximise each user’s potential. Maintain the organisation's devices, mainly PCs, and assist in the development and maintenance of our file storage and software systems including intranet.

The successful candidate will have:

  • Minimum 1 year experience working in a multisite user support role.
  • Proven experience of device security, including user permissions, control, settings and antivirus.
  • Knowledge of Windows networking environment and Windows server versions 2008/2012

Benefits and terms:

Annual leave 28 days/annum plus bank holidays pro rata

Flexible working arrangements

Up to 5% matched pension contribution

Permanent contract

Based Oxford office

For further information or to request an application pack please email

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.