Advice for people affected by child abuse.
Where to get free or low cost legal advice.
Find out how to complain about your doctor or health visitor.
Read what we're saying about a range of issues
This advice applies to England:
Advice can vary depending on where you live.
Advice for other parts of the UK:
Watch BSL video, to find out about your shopping rights online and at a distance with a trader off trade premises.
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You can view a text version of the information in this film in our transcript [ 160 kb]