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• Faulty goods

  Faulty goods Letter to complain about faulty goods bought from a company Letter to complain about misdescribed goods bought from a private seller Letter to complain about faulty goods bought on hire

• Return faulty goods

  Return faulty goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If something’s gone wrong with an item you’ve bought

• Check if your energy meter is faulty

  Check if your energy meter is faulty This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Meter faults are rare. If your bill

• Letter to complain about faulty goods supplied with a service

  Letter to complain about faulty goods supplied with a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use

• Good Energy customer service

  Good Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Good Energy score for October to December 2023 Customer services

• Letter to warn trader about court action for faulty goods

  Letter to warn trader about court action for faulty goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter

• Letter to complain about faulty goods bought on hire purchase

  Letter to complain about faulty goods bought on hire purchase This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods bought from a company This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use

• Claim compensation if an item or product causes damage

  time is worth How to claim compensation It’s a good idea to take photos of any damage caused so you can use them as evidence. You should also make note of dates and times when things went wrong

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice