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Eviction for mortgage arrears
Eviction for mortgage arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your mortgage lender must take you to court before they can take your home. This is called ‘taking possession action’. If you haven’t had a...
Get help if you’re behind with your energy bills
Get help if you’re behind with your energy bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Talk to an energy adviser Call our consumer helpline on 0808 223 1133. Lines are open Monday to Friday, 9am...
How to claim JSA
How to claim JSA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are different application processes if you're either: claiming new style JSA adding income-based JSA to your existing claim for contribution-based JSA You'll need to...
Applying for family visas or indefinite leave
Applying for family visas or indefinite leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You or your family member will need to apply online if they want to get a family visa - or to extend...
Check if you can apply for homeless help
You can apply to the council to get somewhere to live if you're homeless or you’II become homeless within 8 weeks. If you’re not a British citizen and you’ve been rough sleeping your right to stay in the UK might be affected. If you’re applying to the EU Settlement Scheme...
Preparing for your JSA interview
Preparing for your JSA interview This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You'll be asked to go to an interview at the Jobcentre as part of your application for Jobseeker's Allowance (JSA). You'll need to go...
Check if a change affects your Child Benefit
Check if a change affects your Child Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You must tell HM Revenue and Customs (HMRC) about any changes to your children or living arrangements. This is called a...
Check if a change affects your Housing Benefit
Check if a change affects your Housing Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You must tell your local council about certain changes in your money, work or home life. This is called a ‘change...
Check if a change affects your Universal Credit
Check if a change affects your Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You'll need to tell the Department for Work and Pensions (DWP) about changes to your work, money or family life. These...
Going to your Universal Credit interview
Going to your Universal Credit interview This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The last step of applying for Universal Credit is to have an interview with your 'work coach' - the person you'll meet regularly...