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Problems with goods - letter before court action
Introduction You can use this letter to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods. If a trader has not responded to any of your previous letters of complaint or has stopped responding to your complaint, your next step might...
Letter to complain about a holiday
Letter to complain about a holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain if your package holiday didn't meet the brochure description, or was spoilt by problems like building work or...
Finish and send the work capability form for Universal Credit
Finish and send the work capability form for Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t work because you’re disabled or have a health condition, the Department for Work and Pensions (DWP)...
Getting a Universal Credit budgeting advance
Getting a Universal Credit budgeting advance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get a loan as part of your Universal Credit if you need to cover a specific expense -...
Letter from a tenant to the local authority for social housing tenants
If you've reported repair problems to your landlord and they haven't done anything, you may want to contact the local authority for help. You can use this letter to get in touch with the authority's Environmental Health department to tell them about the problems you're having. This template is to...
Letter from a tenant to the local authority for private tenants
If you've reported repair problems to your landlord and they haven't done anything, you may want to contact the local authority for help. You can use this letter to get in touch with the authority's Environmental Health department to tell them about the problems you're having. This template is to...
Check post collection and delivery times
Check post collection and delivery times This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Royal Mail will deliver and collect your post Monday to Saturday. They also deliver on Sundays in some areas. You won’t get post...
Letter to complain about a phone, TV or internet bill
Letter to complain about a phone, TV or internet bill This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to complain to your supplier about a problem with a bill for your phone, TV...
Letter to end contract due to poor work and 'lost faith'
Letter to end contract due to poor work and 'lost faith' This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If you purchased goods before 1 October 2015 This letter applies to a service that you gave...
Check how much redundancy pay you can get
If you’re being made redundant, you might be entitled to redundancy pay. You’ll only get redundancy pay if it is a genuine redundancy - check if your redundancy is genuine. There are 2 types of redundancy pay you could get: ‘statutory’ redundancy pay - what the law says you’re entitled to...