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• What to do if you've been trafficked

  support through a charity. Source: Rights of Women, May 2014 After you call the police The police will take you somewhere safe, away from your trafficker. If you’re a victim of trafficking you’ll have

• Check how much a call will cost

  Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some

• If you have a court hearing by phone or video call

  If you have a court hearing by phone or video call This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A lot of court

• Moving from DLA to PIP

  If the DWP send you a letter asking you to claim PIP, you should start your claim within 4 weeks. Call the PIP enquiry line if you need more time. The DWP might give you an extension and continue

• Stop getting nuisance calls and texts

  Stop getting nuisance calls and texts This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Stop getting nuisance calls

• Cold called by a debt management plan provider

  Cold called by a debt management plan provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A DMP provider will give

• Getting a Motability car

  a disability or illness that makes it hard for you to get around, you can use it to pay for a vehicle from a charity called Motability. You can choose from lots of different vehicles, for example cars

• Cancelling a phone, TV, internet or mobile contract

  - this is called a ‘cooling off period’ the price of your contract is going up and your provider has given you 30 days to cancel without a fee there’s a problem with your internet speed your contract

• Letter to switch energy supplier if you have a prepayment meter

  in September 2014), so my request to switch suppliers should be completed. I look forward to your reply. Yours faithfully, Sam Hoolin Write letter Further help Contact the Citizens Advice consumer

• Student housing - your behaviour in halls

  are applied in a blanket fashion and regardless of the circumstances, are open to challenge as being unfair and/or unreasonable under consumer protection law. On 1 April 2014, the OFT's powers