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• Check how much a call will cost

  Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some

• If you have a court hearing by phone or video call

  If you have a court hearing by phone or video call This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A lot of court

• Complain about a premium rate phone charge or text message

  a complaints procedure that you can follow. If the charge came from you calling a telephone helpline, you won’t get a full refund - you’ll just get the difference between what you paid and what the call

• If you didn’t agree to switch energy supplier

  with someone else’s you were misled by a salesperson Contact the supplier You’ll need to contact either your old supplier or the new one. It’s usually quickest to call them - you can find

• Applying to the CMS for child maintenance

  ’ in the UK the child is under 16 or under 20 and in approved education - they’re called a ‘qualifying child’ no one else already gets maintenance for the child through the CMS  Check you’re habitually

• Writing off some of your debt if you apply for an administration order

  If you apply for an administration order, you may be able to have some of your debt written off. This is called a composition order. You can ask the judge for a composition order or the judge may decide

• Claiming compensation from Royal Mail

  was sent to somewhere within the UK, how much you can get depends on how it was sent. If it was sent: by first or second class post, you can get the value of the item up to £20 by first or second class

• Reapply for Universal Credit

  .  If you can't get into your old account or didn't use one before, call the Universal Credit helpline to restart your claim. Universal Credit helpline Telephone: 0800 328 5644 Telephone (Welsh language

• Extra money and help PIP entitles you

  help. This award letter is sometimes called a PIP award notice. It’s sent to you when the DWP has made a decision on your PIP claim. Cost of Living Payments The government gave people getting PIP a £150

• Face-to-face assessment

  -to-face assessment section of your form. For help with how to prepare for your face-to-face assessment itself see Preparing for your ESA medical assessment. This question is on pages 19 and 20 of the form