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• Prepare for a power cut

  Prepare for a power cut This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A power cut might be caused by: damage to the equipment that supplies electricity - for example, in a storm your electricity company doing...

• Stop getting junk mail

  Stop getting junk mail This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are some actions you can take to stop getting junk mail. There’s no single organisation that you can register with - it’s best to...

• If you’re not happy with Royal Mail’s decision about compensation

  If you’re not happy with Royal Mail’s decision about compensation This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your post was damaged, lost or delayed and you claim compensation from Royal Mail, they’ll usually make a...

• If your child is living in the UK illegally

  If your child is living in the UK illegally This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your child will be living in the UK illegally if they came without a visa or they’ve stayed longer than...

• Your options if you're in the UK illegally

  Your options if you're in the UK illegally This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're living illegally in the UK, you might be able to apply to make your stay legal. You’ll be living here illegally...

• Paying towards your debts after you go bankrupt

  Paying towards your debts after you go bankrupt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales While you’re bankrupt, you might be asked to make payments towards your debts if you have money left over after you’ve...

• Get help if you’ve experienced a hate crime or hate incident

  Get help if you’ve experienced a hate crime or hate incident This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you or someone you know has experienced a hate crime or hate incident, you can get help...

• Getting a job or pay increase while on Universal Credit

  Getting a job or pay increase while on Universal Credit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You'll need to tell the Department for Work and Pensions (DWP) as soon as possible if you get a...

• When to appeal a parking ticket

  When to appeal a parking ticket This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your parking ticket should be cancelled if one of the reasons on this page applies to you. It’s free to make an informal...

• If you're going to be deported from the UK

  If you're going to be deported from the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have to leave the UK if you’ve broken immigration rules. It’s called ‘administrative removal’ or ‘removal’ if you’re...