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• Q10: reading

  condition makes it difficult for you to: read information that is a standard text size (not large print) read signs - for example, emergency exit signs read indoors and outside Base your answers

• Switch energy supplier or tariff

  on your contract, you might have to pay an exit fee to leave your contract early. Contact your supplier to check. If you’d have to pay an exit fee to switch, check: when you’ll be able to switch without

• Check how to switch your internet, phone or TV provider

  to get you to stay with them. If you don’t want to stay with your current provider, find out if you’ll be charged an ‘exit fee’ to leave - check your contract or contact your provider. You’ll usually

• Reducing your regular outgoings

  might have to pay to leave early - this is called an ‘exit fee’. Exit fees can be expensive and it might be better to wait until the end of the contract before switching. Read more about finding a cheaper

• Your energy supplier has put its prices up

  you about the end of your contract charge you a fee to switch supplier if your contract ends in the next 7 weeks charge you an exit fee to switch supplier after they said you can switch Check how

• Moving home – dealing with your energy supply

  be charged to break your contract early. This is known as an ‘exit fee’. Check your contract or contact your supplier to find out how much the exit fee will be. If you break your contract, you’ll

• Compare energy suppliers' customer service

  you should think about before switching, like exit fees and whether you have the right kind of meter. Check what you need to know before you switch energy supplier. It’s also important to understand

• Report a scam

  . Action Fraud Telephone: 0300 123 2040 Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0300 123 2050 You can use Relay UK with an app or a textphone

• Banking – security and fraud

  a crime reference number. Action Fraud Telephone: 0300 123 2040 Textphone: 0300 123 2050 Monday to Friday, 8am to 8pm Website: https://www.actionfraud.police.uk/ Your call is likely to be free

• Your energy supplier has gone bust

  . If they don’t, you should contact them to make sure you’re on the best tariff for you. You can switch if you’re not happy with your new supplier or tariff. You can do this without paying an exit fee. You