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• Letter to ask for a refund or alternative when a package holiday is changed

  Letter to ask for a refund or alternative when a package holiday is changed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter if a package holiday you've booked has been changed and you want...

• Letter to ask to be placed on list of unsecured creditors

  Letter to ask to be placed on list of unsecured creditors This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter if a trader has gone into administration or liquidation and you are owed money or...

• Letter to cancel a credit agreement before it starts

  Letter to cancel a credit agreement before it starts This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to let a creditor know that you want to withdraw from a credit agreement before it's executed....

• Letter to get a loan fee refunded when the loan hasn't been received

  Letter to get a loan fee refunded when the loan hasn't been received This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to get a refund of a fee for a loan when the loan...

• Letter to say you received goods or services you didn't ask for

  Letter to say you received goods or services you didn't ask for This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to write to a trader who has sent you goods or services you didn't...

• Letter to cancel a contract that's been breached

  Letter to cancel a contract that's been breached This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to cancel a contract if an essential part of it has not been fulfilled. View example letter Sam...

• Letter from a tenant to the local authority for social housing tenants

  If you've reported repair problems to your landlord and they haven't done anything, you may want to contact the local authority for help. You can use this letter to get in touch with the authority's Environmental Health department to tell them about the problems you're having. This template is to...

• Letter from a tenant to the local authority for private tenants

  If you've reported repair problems to your landlord and they haven't done anything, you may want to contact the local authority for help. You can use this letter to get in touch with the authority's Environmental Health department to tell them about the problems you're having. This template is to...

• Letter to 'make time of the essence': services

  Letter to 'make time of the essence': services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to give a trader a final deadline when they're taking too long to start or finish a job....

• Letter to complain about your energy supply being switched without your agreement

  Letter to complain about your energy supply being switched without your agreement This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you were transferred to a new energy supplier without agreeing to it, you have rights under...