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Letter to raise a grievance at work
If you are an employee and you want to make a formal complaint about something which has happened at work, you should raise a grievance. The first step in doing so is to write to your employer. You should set out what your complaint is, with enough detail for your...
Claiming the new 15 hours of free childcare for 2 year olds
Claiming the new 15 hours of free childcare for 2 year olds This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re in work you might be able to get 15 hours of funded childcare a week...
Q2 - standing and sitting
Q2 - standing and sitting This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 9 of the form - see what it looks like How to answer the question This question is about...
Your right to life
In the UK, human rights are protected by the Human Rights Act 1998. The Act gives effect to the human rights set out in the European Convention on Human Rights. Article 2 - the right to life is one of the rights protected by the Human Rights Act. Read this...
Compare energy suppliers' customer service
Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...
How to read your smart electricity meter
How to read your smart electricity meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You don’t normally need to read your smart meter. Smart meters normally send readings to your supplier automatically - this is known as...
How the scores are worked out
How the scores are worked out This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales We compare energy suppliers' customer service by looking at data from a number of reliable sources. We publish data about suppliers with more...
Octopus Energy customer service
Octopus Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Octopus Energy score for October to December 2023 Customer services contact details for Octopus Energy You can use our customer service ratings to help you decide which...
Co-operative Energy customer service
Co-operative Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Co-operative Energy score for July to September 2023 Customer services contact details for Co-operative Energy You can use our customer service ratings to help you decide which...
Q2: listing your health professionals
Q2: listing your health professionals This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You need to give the DWP details of any health professional you've seen about your condition. Include: doctors, GPs, consultants and nurses counsellors, psychotherapists...