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Your insurer refuses your claim when you don’t give relevant information
Your insurer refuses your claim when you don’t give relevant information This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Insurance can protect you when things go wrong. When you decide to take out insurance there are things...
Check you've been given the right sanction
Check you've been given the right sanction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've been sanctioned, you should check that you've been given the right level of sanction and have been sanctioned for the...
Arguments for challenging a sanction
Arguments for challenging a sanction This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’ve been warned that you might be sanctioned and you think the sanction would be unfair you should explain why and give your...
ScottishPower customer service
ScottishPower customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page ScottishPower score for October to December 2023 Customer services contact details for ScottishPower You can use our customer service ratings to help you decide which supplier to use....
Repairs - what are your options if you are a social housing tenant?
If you rent your home from a social housing landlord, they're responsible for dealing with most repair problems - check what repairs they have to do. Many social landlords fix repair problems as soon as they become aware of them, but this doesn't always happen. This page looks at who...
Debt relief order application refused
Debt relief order application refused This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page explains why your debt relief order (DRO) application might be refused and what you can do about it. Top tip If you...
Q16 - coping with social situations
Q16 - coping with social situations This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 17 of the form - see what it looks like How to answer the question This question is...
Get help with costs if you have a child or you’re pregnant
Get help with costs if you have a child or you’re pregnant This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get extra money to help pay for essential costs like food, childcare...
Becoming a British citizen
Becoming a British citizen This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales British citizenship gives you the right to live and work in the UK permanently, without any immigration restrictions. You need British citizenship before you can...
Moving to another council home or housing association home
If you live in a council or housing association home that doesn’t meet your needs you might be able to move to a different one. This could be because: your home is too small for you your home doesn’t meet your health or disability needs your benefits have been reduced...