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• Making a small claim

  Making a small claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you start your small claim it's a good idea to write a formal letter to the person or business you disagree with - they’re...

• Young people and family

  Young people and family This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A child means someone aged under 14 and young person means someone aged 14 or over but under 18. Parent means someone with parental responsibility....

• Going to court if your landlord won't do repairs

  Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

• If you're being taken to court for debt

  If you're being taken to court for debt This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The people you owe money to are called ‘creditors’. If you owe money and you don't pay it back your creditor...

• Banking – security and fraud

  Banking – security and fraud This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Contact your bank or building society straight away if you're worried someone might have access to your account. For example, if your: card or...

• Report a scam

  Report a scam This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you've been scammed, there are organisations you should report the scam to. Don't feel embarrassed about reporting a scam – scammers are clever and scams...

• What to do after a death

  What to do after a death This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What happens, and things you might need to think about, after someone dies. Registering the death The registration of the death is the...