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Choosing your energy tariff
Choosing your energy tariff This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales An energy tariff is a plan for how much you’ll pay for your gas or electricity. A tariff includes the rate you’ll pay for the...
If you have a radio teleswitch or dynamically teleswitched energy meter
If you have a radio teleswitch or dynamically teleswitched energy meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have been told by your electricity supplier you need to have your radio teleswitch (RTS) or...
Using storage heaters efficiently
Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...
How to read your smart electricity meter
How to read your smart electricity meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You don’t normally need to read your smart meter. Smart meters normally send readings to your supplier automatically - this is known as...
Save money using your electrical appliances
Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...
Check if you're working more than the 48-hour limit
You might need to calculate how many hours you're working if: you think you're working more than 48 hours a week your employer wants you to work more than 48 hours a week your employer has asked you to opt out of the 'Working Time Regulations' If you're working less...
Grants and benefits to help you pay your energy bills
Grants and benefits to help you pay your energy bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Talk to an energy adviser Call our consumer helpline on 0808 223 1133. Lines are open Monday to Friday,...
Asking your employer for changes to help you if you’re disabled
Your employer might have to make adjustments to help you do your job as well as someone without a disability. The Equality Act 2010 calls these ‘reasonable adjustments’. They can be changes to policies, working practices or physical layouts, or providing extra equipment or support. The adjustments have to be...