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Post Stop getting junk mail Check post collection and delivery times If your post has been damaged, lost or delayed by Royal Mail Claiming compensation from Royal Mail If you’re not happy with Royal Mail’s decision about compensation Don't miss a parcel delivery
Appealing a Post Office conviction
If you were a postmaster who was prosecuted by the Post Office in relation to the ‘Horizon scandal’ you might be able to appeal your conviction. You can check the typical process for appealing a conviction on the Citizens Advice Northumberland website.
Check post collection and delivery times
Check post collection and delivery times This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Royal Mail will deliver
If your post has been damaged, lost or delayed by Royal Mail
it was sent. If it was sent: to Europe, you can claim 20 working days after it was posted outside of Europe, you can claim 25 working days after it was posted If you can claim compensation Check how
Claiming compensation from Royal Mail
was sent to somewhere within the UK, how much you can get depends on how it was sent. If it was sent: by first or second class post, you can get the value of the item up to £20 by first or second class
Letter to cancel or return goods bought online, over the phone or by mail order
understand your point of view and their legal obligation to sort out the problem. You can send the letter by post or copy the text into an email. If you’d prefer to talk to the trader on the phone
How to claim Child Benefit
(NI) number - if you don't have one you can apply for an NI number on GOV.UK your average annual income before tax your bank, building society or Post Office account details your child's birth
How to claim PIP
the Department for Work and Pensions (DWP) and fill in the PIP1 form - they can do this for you over the phone Fill in the ‘How your disability affects you’ form - you can choose to get a paper form by post
Getting a divorce or ending your civil partnership
but the earliest you can do this is 20 weeks after the application. If you do a sole application you’ll be called the ‘applicant’ and your partner will be called the ‘respondent’. If you apply with your partner
Work you can do while getting ESA
more than: £20 per week - called the permitted work lower limit £167 per week and you work less than 16 hours per week - called the permitted work higher limit You can earn £167 per week with no limit