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E (Gas and Electricity) customer service
E (Gas and Electricity) customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page E (Gas and Electricity) score for October to December 2023 Customer services contact details for E (Gas and Electricity) You can use our customer service...
Buying a more energy efficient appliance
Buying a more energy efficient appliance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're thinking about buying a new appliance, you should think about: the cost of the energy (gas or electricity) you'll need to...
Get help with the cost of energy efficiency
Get help with the cost of energy efficiency This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get help with the cost of making your home more energy efficient if you either: own...
Compare energy suppliers' customer service
Compare energy suppliers' customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales If you’re thinking of switching, you should check how well different energy suppliers deal with customer service. We’ve compared the largest suppliers across 3 different categories and ranked their...
Get advice about health costs and services
Get advice about health costs and services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have to pay for some NHS services - others are free of charge. If you need help with health costs...
Problem with an app, software or download
Problem with an app, software or download This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be entitled to a replacement, repair or part-refund if something’s gone wrong with software, a download or an application you...
Getting visas for your partner and children to live in the UK
Getting visas for your partner and children to live in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members who are...
Q4 - picking up and moving things
Q4 - picking up and moving things This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 10 of the form - see what it looks like How to answer the question Think about...
Q5 - manual dexterity (moving your hands)
Q5 - manual dexterity (moving your hands) This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on the bottom of page 10 on the form - see what it looks like How to answer the...
Harassment by creditors
Harassment by creditors This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Reporting a problem to Trading Standards Trading Standards deal with complex consumer problems and potential criminal activities. If you want to report a problem to Trading...