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• Q10: reading

  Q10: reading This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales What the question means This question is about how your condition makes it difficult for you to: read information that is a standard text size (not large...

• Q10 - staying conscious when awake

  Q10 - staying conscious when awake This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 13 of the form - see what it looks like How to answer the question You should answer...

• Extending your family visa

  Extending your family visa This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can apply to extend a family visa before it ends. A family visa is any of the following: a partner visa a child visa...

• Cost of an administration order

  Cost of an administration order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales An administration order is a formal and legally-binding agreement between you and your creditors to pay back your debts over a period of time....

• Check how much a call will cost

  Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some free calls or minutes.  If you make a call to a number that isn't included, the...

• Letter to complain about energy back-billing

  Letter to complain about energy back-billing This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you haven't had an energy bill in over a year, your supplier has to follow certain rules about how far back they...

• Getting a permanent right to live in the UK if you have a family visa

  Getting a permanent right to live in the UK if you have a family visa This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can usually apply to live in the UK permanently if you’ve lived in...

• Check if your business is a microbusiness

  Check if your business is a microbusiness This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your small business meets certain criteria you might be classed as a ‘microbusiness’.  Your business is classed as a microbusiness if...

• Letter to complain about energy mis-selling

  Letter to complain about energy mis-selling This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're having problems about how you were sold gas or electricity and you're not getting your issue dealt with, you can put...

• Check if your previous energy supplier owes you money

  Check if your previous energy supplier owes you money This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you switch energy supplier or move house, your supplier should send you a final bill. The bill should tell...