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• Banking – security and fraud

  a crime reference number. Action Fraud Telephone: 0300 123 2040 Textphone: 0300 123 2050 Monday to Friday, 8am to 8pm Website: https://www.actionfraud.police.uk/ Your call is likely to be free

• Report a scam

  by calling 101 if: the scammer is in your area you've transferred money to the scammer in the last 24 hours If you feel threatened or unsafe call 999. Gather all the details of the scam Write down

• Your insurer refuses your claim

  Your insurer refuses your claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you try to make a claim on your

• Is your home at risk if your partner is bankrupt?

  Is your home at risk if your partner is bankrupt? This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your partner

• If your circumstances change during your IVA

  If your circumstances change during your IVA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have to tell your

• Check if your landlord has to protect your deposit

  You'll probably have to pay a 'tenancy deposit' to your landlord or letting agent before you can rent your home. Your tenancy deposit will usually be the same amount as 4 or 5 weeks' rent. It’s

• If your employer refuses your flexible working request

  Your employer should write to you to explain why they’ve turned down your request. They should also tell you about their appeals process if they have one. It’s best to use your employer’s appeal

• If your child is taken into care by your local council

  If your child is taken into care by your local council This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If a court makes

• If your ex-partner has left your home

  If your ex-partner has left your home This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your ex-partner has left your

• Check if your landlord can increase your rent

  renting before 15 January 1989, talk to an adviser. Your landlord can't just increase your rent whenever they like, or by any amount. They need to follow certain rules if they want you to pay more