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If you’re struggling to pay your credit card
. If they don’t stop, you can complain to the Financial Ombudsman Service. They investigate complaints about banks and building societies and can make them stop. Contact the Financial Ombudsman Service
Banking – security and fraud
Banking – security and fraud This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Contact your bank or building society
Your payment card was used without your permission – distance sales
: financial services, for example, insurance and banking sale of land or buildings except for certain rental agreements sale of land plus construction of buildings (a contract to construct when the land
Problems where you live
safety works are completed. Complaining about your neighbour Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot. If your
Credit sale
Credit sale This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Under a credit sale agreement you buy the goods at the cash
Check your tenancy type if you rent from a private landlord
will be assured shorthold tenants. You’ll probably be an assured shorthold tenant if you: pay rent to a private landlord don’t live in the same building as your landlord have at least 1 room of your own
Repairs - what are your options if you are a social housing tenant
of a tenant to keep a home in a good state of repair. Using the right to repair scheme How the right to repair scheme works and the types of repairs it covers. Offsetting rent arrears because repairs
What counts as disability discrimination
, or a public building. This is called making reasonable adjustments if someone discriminates against you because of someone you have a connection to who is disabled, such as your partner or child
Stopping a future payment on your debit or credit card
at any time up to the end of business on the day before the payment is due. To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don’t
Find the user guide for your smart meter's in-home display
your in-home display to save energy. Your IHD's user guide can help you: understand how it works fix common problems You can also check our guide to fixing common problems with your in-home display