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663 results found for consumer services
Chat with an adviser online
energy chat page. If consumer issues like broken or faulty goods, talk to our consumer service. You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem
Letter to complain about a delay to a service
This letter applies to a service that you gave the go-ahead for on or after 1 October 2015. If you bought the goods before 1 October 2015, contact the Consumer Service for advice on what to include
Home credit (Doorstep loans
Trading Standards deal with complex consumer problems and potential criminal activities. If you want to report a problem to Trading Standards, you should contact the Citizens Advice consumer service, who
Complaining about a vet
are buying a service. Your vet must deliver this service with reasonable care and skill. As a consumer, you can complain if the service wasn’t delivered with reasonable care and skill. When you complain
Consumer
Consumer Energy Your energy supply Holidays and transport Travelling in Europe Claim compensation if your flight's delayed or cancelled Cancelling a package holiday Claim compensation for a holiday
If your home is on a heat network
heat network supplier won't agree to a repayment plan you can contact the Citizens Advice Consumer service for more help. If you're renting your home and pay for your heat as part of your rent, you
Feedback and complaints
won’t reply if you ask for advice. Who are you complaining about? Please select Citizens Advice The Consumer Service The Witness Service Pension Wise How did you get help from us? Leave this name
If you were misled or pressured into buying something you didn’t want
the Consumer Service and explain what's happened. They'll advise you on your rights. Check if you were misled into buying something Misleading selling can include things like: giving you wrong
Consumer template letters
Consumer template letters Faulty goods Letter to complain about faulty goods bought from a company Letter to complain about misdescribed goods bought from a private seller Letter to complain about
Age discrimination - when discrimination is allowed in the provision of goods or services
in goods and services You can find more information about your consumer rights including holidays and financial services in the consumer section: More about your consumer rights Other useful information