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Problems with services or traders
Problems with services or traders Letter to complain to a trader about poor quality work Letter to complain about the poor standard of a service Letter to complain about a delay to a service Letter
Taking action over credit brokers
if you ask them to. Report the broker to the Financial Ombudsman Service The FOS offers a consumer service that can contact the credit broker or bank on your behalf if you are having problems getting
Check if you can get your money back after a scam
the scam It's a good idea to report the scam – even if you haven’t got your money back yet. Find out how to report a scam. Get more help For more help dealing with scams, contact our consumer service
Complaining about discrimination in the provision of goods and services
to complain about discrimination when you buy goods and services. Top tips As well as being protected against discrimination, you have other rights under consumer law. If you’ve been treated unfairly
Deciding whether to make a small claim
or product . Sometimes you can have rights for longer than 6 years - contact the Citizens Advice consumer service to find out more about this. If you rent and have a problem with repairs You can make
Complaining about benefits services
Complaining about benefits services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should consider complaining
Discrimination in the provision of goods and services
Discrimination in the provision of goods and services Identifying discrimination in the provision of goods and services Goods and services - what are the different types of discrimination? Taking
Discrimination in the provision of goods and services
Discrimination in the provision of goods and services Discrimination in the provision of goods and services
Contacting your energy supplier about a problem
chat or by email. The consumer service can help you if you: have tried to contact your supplier and not got through contacted your supplier but your problem hasn’t been fixed have been disconnected
Discrimination in the provision of goods and services - victimisation
Discrimination in the provision of goods and services - victimisation This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales