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• What will happen on the day of the trial as a witness

  On the day of the trial, you’ll have to go to court to give your evidence. When you get to court, you can get help from the Witness Service. Ask the staff at the reception to help you find someone from the Witness Service. You can ask the person from...

• Save money using your electrical appliances

  Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...

• Check how much a call will cost

  Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some free calls or minutes.  If you make a call to a number that isn't included, the...

• Check if you're disabled under the Equality Act

  The Equality Act 2010 sets out when someone is considered to be disabled and protected from discrimination. The definition covers a range of illnesses and conditions - so check it even if you don’t think you’re disabled. For example, you might be covered if you have a dyslexia, autism or...

• Q14 - coping with changes

  Q14 - coping with changes This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This question is on page 16 of the form - see what it looks like How to answer the question This question is about...

• Check if you're disabled under the Equality Act

  The Equality Act 2010 sets out when someone is considered to be disabled and protected from discrimination. The definition is quite wide - so check it even if you don’t think you’re disabled. For example, you might be covered if you have a learning difficulty, dyslexia or autism. The definition...

• Taking rest breaks at work

  You’ll probably be entitled to rest breaks during your working day, as well as daily and weekly rest breaks. Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. Read more about workers who aren’t entitled to rest breaks at...

• How to read your smart electricity meter

  How to read your smart electricity meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You don’t normally need to read your smart meter. Smart meters normally send readings to your supplier automatically - this is known as...

• Get emotional support if you’ve been scammed

  Get emotional support if you’ve been scammed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're stressed or worried because of a scam, you can talk to someone from these organisations. Victim Support You can get...

• Using storage heaters efficiently

  Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...