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164 results found for energy supplier
Switching from prepayment to paying by credit
in prepayment mode you can ask your energy supplier to change it so you can pay by credit. This means you pay for your energy after you use it. If you have a non-smart prepayment meter, you can ask
Struggling to pay your bills
Struggling to pay your bills Get help if you’re behind with your energy bills Grants and benefits to help you pay your energy bills You can't afford to top up your prepayment meter Stop your energy
Discrimination in the provision of goods and services
action about discrimination in goods and services Discrimination in services provided by a public authority Disability discrimination and energy suppliers
If you think you’ve been charged too much for your energy
an estimated bill that is wrong your energy supplier has put their prices up you’re being charged for the wrong meter your meter is faulty your energy supplier has made a mistake and overcharged you
Octopus Energy customer service
services contact details for Octopus Energy You can use our customer service ratings to help you decide which supplier to use. The ratings are calculated using information from different sources
EDF Energy customer service
contact details for EDF Energy You can use our customer service ratings to help you decide which supplier to use. The ratings are calculated using information from different sources, including Citizens
Move your gas or electricity meter
or practical for you, check how to move from prepayment to paying by credit. If your prepayment meter needs moving and you’re on the Priority Services Register, your energy supplier should move your meter
You can't afford to top up your prepayment meter
, or you might have to contact them and ask. Find out who your energy supplier is if you're not sure. If you need to pay for your energy after you use it It might not be safe and practical for you
Ovo Energy customer service
contact details for Ovo Energy You can use our customer service ratings to help you decide which supplier to use. The ratings are calculated using information from different sources, including Citizens
Co-operative Energy customer service
Customer services contact details for Co-operative Energy You can use our customer service ratings to help you decide which supplier to use. The ratings are calculated using information from different