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Claim compensation if your flight's delayed or cancelled
be able to get compensation if your flight was: leaving from the UK – it doesn’t matter which airline it was with leaving from the EU, Iceland, Norway or Switzerland - it doesn't matter which airline
Claim compensation for a holiday
say anything until you get home, you might get less compensation or none at all. Read what to do if your flight was delayed. Your legal rights depend on whether you: went on a package holiday went
Get airline compensation for lost or delayed luggage
7 days of your flight If you have travel insurance or home contents insurance that covers luggage, you’re likely to be better off making an insurance claim instead. You’ll probably get more money
If you want a refund for travel because of coronavirus
a flight leaving from the UK a flight arriving in the UK with a UK or EU airline a flight arriving in the EU with a UK airline Check how to get a refund if your flight’s cancelled. If your booking
Getting a refund for a cancelled or delayed train
or cancellation. Some travel insurers cover the cost of missed flights, if the reason was out of your control. If you miss a flight because your train to the airport was delayed or cancelled, contact your travel
What counts as disability discrimination
with the airline company before you next book a flight. Providers of goods, facilities and services must not treat you less favourably than they would treat a person who is not disabled. An example of less
Getting a visitor visa for family and friends
proving that they can afford it, for example bank statements or payslips. If you’re paying for their visit (eg for their flights and accommodation), you’ll need to prove that you can afford the visitor’s
Accidents and illness when travelling independently
abroad if you’re an independent traveller. You’re an independent traveller if you organised your holiday yourself, booking flights, accommodation and services separately. If you booked a package holiday
Cancelling a package holiday
be classed as a different type of holiday. Check what type of holiday you’ve booked. Your rights to cancel a package holiday (or a particular part of a holiday like a flight or a hotel booking) usually depend
Travel insurance
to make a claim on your travel insurance how you're travelling. Cruises and budget airline flights may not be covered by some insurance policies. What cover should travel insurance include? Your travel