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  • Check post collection and delivery times

    Check post collection and delivery times This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Royal Mail will deliver and collect your post Monday to Saturday. They also deliver on Sundays in some areas. You won’t get post...

  • Taking rest breaks at work

    You’ll probably be entitled to rest breaks during your working day, as well as daily and weekly rest breaks. Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. Read more about workers who aren’t entitled to rest breaks at...

  • Check how much a call will cost

    Check how much a call will cost This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your phone deal probably includes some free calls or minutes.  If you make a call to a number that isn't included, the...

  • Check your rights at work if you're under 18

    You'll usually have more rights at work than an adult and you might not have to work as many hours. It's a good idea to check your school leaving age on GOV.UK because your rights depend on whether you've reached this age. If you're too young to leave school, check...

  • If your Income Support has stopped

    If your Income Support has stopped This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your Income Support might have stopped because: you didn’t report a change in circumstances - for example, your partner moved in with you...

  • Creditor has sent a statutory demand - bankruptcy

    Creditor has sent a statutory demand - bankruptcy This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If a creditor wants to make you bankrupt, they have to follow a certain process. Often, this will start with sending...

  • If your JSA has stopped or been reduced

    If your JSA has stopped or been reduced This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Call your local Jobcentre and ask why your JSA has been stopped or reduced. Make a note of the date and...

  • Your energy supplier has gone bust

    Your energy supplier has gone bust This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You’ll still have gas and electricity if your energy supplier goes out of business.  The gas and electricity regulator, Ofgem, will announce who...

  • Using storage heaters efficiently

    Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...

  • Your debt management plan provider has closed

    Your debt management plan provider has closed This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Debt management plan providers sometimes go bust or have their licence taken away by the Financial Conduct Authority. If this happens to...