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Pension and compensation schemes for the armed forces, veterans and their families
and War Widow or Widower's Pension in England and Wales, contact: War Pensions and Compensation Service The Royal British Legion Haig House 199 Borough High Street London SE1 1AA Telephone: 020 3207 2164
Water shortages - restrictions to your supply
in the street. These drought orders are for three months or less and can be extended up to a further two months. Drought orders must be advertised in a local paper and explain that objections can be made
If you need a guarantor to start renting
, it will decide whether the guarantor still has to pay. You can refer a possible unfair contract term to the local authority's Trading Standards Officer, who should be able to provide further guidance
Complaining about a funeral
director deliberately misled you about the cost of the funeral, they may have broken the law and you should report them to Trading Standards. More about your options if you're unhappy with a service. How
Problem with an app, software or download
in Northern Ireland. Next steps If you’re still not getting anywhere, take the following steps: 1. Ask the company if they’re a member of a trade association. Look on their website or ask them if you can’t
Complaining about your water company
with on their website If you need more help, contact the consumer helpline Other useful information CCW 23 Stephenson Street Birmingham B2 4BH Tel: 0300 034 2222 between 8.30am and 5.00pm Monday to Friday Relay
If you’re not happy with Royal Mail’s decision about compensation
) 70 Fleet Street London EC4Y 1EU Tel: 020 7520 3766 Fax: 020 7520 3768 Monday to Friday, 9am to 5pm Email: postrs@cedr.com Website: www.cedr.com/consumer/postrs Calls usually cost up to 55p a minute
Check if you’ve experienced a hate crime or hate incident
street keeps shouting abuse at you. If you’re not sure if what happened was a hate crime or a hate incident, you can get help from a hate crime support service. Check what you can do about a hate
Something's gone wrong with a purchase
Something's gone wrong with a purchase If you want a refund for travel because of coronavirus Return faulty goods Claim using a warranty or guarantee If a company stops trading or goes out
If you want a refund for travel because of coronavirus
or hotel provider. If your booking isn’t going ahead, you might be able to get a refund - you can find out how to try and get your money back if a company stops trading. Contact the Citizens Advice