Skip to content Skip to footer

Search

  1. Tenancy agreements

    Information on tenancy agreements including the rights and obligations of tenants and landlords, and covering sham tenancies and unfair tenancy agreements.

  2. Ending your tenancy

    Find out when you can end your tenancy, know how to reach an agreement if you can’t give your landlord notice and know what happens if you leave without giving notice.

  3. Student housing – ending your agreement in private rented housing

    Explains how to end a tenancy or licence agreement correctly when living in privately-rented student housing. Covers different types of tenancy, giving notice and getting your deposit back.

  4. Student housing - ending your agreement in halls

    Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back.

  5. Check if your landlord has to protect your deposit

    Check if your landlord needs to pay your deposit into a tenancy deposit scheme and when it needs to be protected by and find out what to do if it isn’t protected.

  6. Controlled goods agreements - bailiffs

    Explains what a controlled goods agreement from a bailiff is, what it looks like and how you can check it is correct (includes sample picture).

  7. Controlled goods agreements - text only

    Explains what a controlled goods agreement from a bailiff is, what it should contain and how you can check it is correct (text only version).

  8. Rights of subtenants who do not live with their landlord

    Rights and responsibilities of subtenants who don't live with their landlord.

  9. Deal with flooding in a rented home - overview

    Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness.

  10. Taking your landlord to court if they haven’t followed the deposit rules

    Find out if you can take your landlord to court and get compensation of 1 to 3 times your deposit if they haven’t protected it or given you the right information.

  11. Dealing with rent arrears

    Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled to.

  12. Dealing with a rent increase

    Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase.

  13. Getting your tenancy deposit back

    Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages.

  14. Dealing with rent arrears

    Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled to.

  15. Challenging a rent increase

    Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application.

  16. What happens if a subtenancy is unlawful?

    What happens when you are a subtenant but the tenant was not allowed to sublet their home and their tenancy ends.

  17. Assured shorthold tenancies and rent arrears

    Information for tenants of private landlords on the procedure which must be followed to evict you for rent arrears. Covers checking whether you are an assured shorthold tenant, notice periods, defending your landlord's claim for possession and what to do if you are likely to become homeless.

  18. Dealing with rent arrears in private tenancies

    What to do if you get behind (in arrears) with your rent payments, including how to negotiate with your landlord so you’re not evicted

  19. Disrepair - infestations of pests and vermin

    Who is responsible for dealing with infestations, whether the local authority can help, and what you can do if you need help to deal with the problem yourself.

  20. Disrepair - using the right to repair scheme

    How the right to repair scheme works and the types of repairs it covers.