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Guidelines for using the letter templates
an offer of repayment and your circumstances aren't going to improve. Ending a hire purchase or conditional sale agreement letter You can use this letter to end a hire purchase or conditional sale
Top tips for borrowing
for the offer of a payment holiday on credit card and loan agreements. This is where you can stop making payments for a short time,but are charged extra interest once you start making them again. What seems
If you’ve been told your energy supply will be disconnected
suppliers have signed up to an agreement called the 'Energy UK Vulnerability Commitment'. You can check if your supplier has signed up to the commitment by contacting them or checking their website. If your
Your options if your employer offers you another job
employer can agree to extend your trial period if you need training to do the new job. Make sure you get your employer’s agreement in writing, with a clear end date. Your redundancy might be unfair if your
How lenders decide whether to give you credit
are getting, such as an overdraft agreement, just because there is a warning on your credit reference file. They must make further enquiries to confirm your personal details before making a decision
Deciding if you should apply for SMI
Advice to help you work out how to afford them. If you’re having problems with other debts You might not get an SMI loan if you think you could either: go bankrupt make another agreement to help pay
If bailiffs say they'll sell your belongings
‘enforcement agents’) could take and sell your belongings if you don’t arrange to pay a debt or if you break a ‘controlled goods agreement’. Your things will usually be sold at an auction. The bailiffs have
Making a small claim
over 18 you have an address in the UK you’re not making a claim under the Consumer Credit Act 1974 you’re not making a claim for personal injury you’re not making a claim for a tenancy deposit To use
Check if you can complain about mis-sold PPI
is an agreement you make with a DRO adviser - known as an ‘approved intermediary’ - if you can’t pay your debts. The debts are cancelled after your DRO period ends. This usually takes a year. If you
If your JSA has stopped or been reduced
to your jobseeker's agreement. For example, keep applying for jobs or going on a training programme. If you can’t, check if you can change your jobseeker's agreement. If the Jobcentre think you’re