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Council Tax Reduction - how to apply
Applying for Council Tax Reduction (CTR) by phone, in writing or electronically, evidence required to support an application, amending or withdrawing an application and appealing a decision.
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Child maintenance - negotiating repayments when you owe maintenance
Negotiating a child maintenance repayment schedule with either the Child Support Agency (CSA) or the Child Maintenance Service (CMS) if you owe maintenance, part-payment of arrears in full and final settlement, writing off arrears or offsetting money you owe.
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Child abuse - the local authority complaints procedure
Explains the procedure for making a complaint about local authority involvement with your family, and the stages in the process.
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Council Tax Reduction - what you need to know
Overview of Council Tax Reduction (CTR).
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Housing Benefit size restrictions in social housing
Explains that your Housing Benefit could be reduced if you are a social housing tenant of working age and your home is considered to be bigger than you need.
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Your service provider is threatening to disconnect you – TV, phones, and internet
What you should do if your service provider is threatening to disconnect you because of unpaid TV, telephone or internet bills.
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Debts an individual voluntary arrangement covers
Lists the debts that can and cannot be included in an individual voluntary arrangement and whether it is appropriate to include joint debts.
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Local authority investigations of child abuse
Explains how local authorities investigate cases of child abuse, covering what section 17 and section 47 investigations are, and what happens during and after the investigation.
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Plastic cards
Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards.
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Employment tribunals - winning your claim for unfair dismissal - the general legal tests
Legal tests used by an employment tribunal (ET) about whether you are an employee, how long you have been working for your employer, have you been dismissed, are you within the time limit for a claim and did your employer follow the Acas code.