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Age discrimination - when discrimination is allowed in the provision of goods or services
banking credit pensions investments. What can providers of financial services do? Age can be used to assess risk and this can be used to work out the price you pay for a financial product or whether it's
Guidelines for using the letter templates
can use to write to your non-priority creditors. Debts owed to non-priority creditors are things like credit card debts, overdrafts and other unsecured loans. The letter templates help you to write
If you don’t pay your water bill
extra costs. It will also mean that your credit rating isn’t affected. Each water company should have a code of practice for dealing with customers who owe money. Contact your company to ask for a copy
Charging orders
will decide whether to make an order for sale or not. A creditor can't get an order for sale if both: you owe less than £1,000 - including any court costs your debt is covered by the Consumer Credit
Challenge your redundancy
expenses insurance’. It’s worth checking: household insurance your agreement with your credit card company If you’re not sure, contact the insurance company and ask them if the policy will cover your
Vehicle insurance – making a claim if you’re in an accident
wasn’t your fault you may be able to use a credit hire company rather than your insurance company. For more information see Car insurance - if the accident wasn’t your fault If the driver
Get airline compensation for lost or delayed luggage
for things you had to buy because of a delay proof of purchase for lost or damaged things, eg receipts or credit card statements photos of any damage to your luggage or contents cost estimates for any
If you’ve been told your energy supply will be disconnected
. If the supplier doesn’t reconnect you within 24 hours they have to pay you £30 compensation. They must do this within 10 working days. They’ll usually credit your account, but you can ask them
Choosing a debt management plan provider
court action that the DMP may affect your credit rating of the importance of meeting priority payments, for example, mortgage, rent and utilities not to ignore letters and contact from creditors Your
Travel insurance
or credit card. You should check how much you're paying for this and what kind of cover it offers. For example, cover may be limited for your spouse or partner. It might be better to buy a stand alone