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Utility Warehouse customer service
Utility Warehouse customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Utility Warehouse score for October to December 2023
Disability discrimination and debt problems
or utility companies mustn’t discriminate against you if you’re disabled. Read this page to find out more about unlawful disability discrimination by a service provider if you have debt problems
Information your debt management plan provider must give you
and utilities that your creditors can carry on with action to recover the debt, including court action what could happen if you ignore letters or contact from creditors. If you haven't been given all
Compare energy suppliers' customer service
E.ON Next 2 out of 5 4 out of 5 5 out of 5 3.3 out of 5 More details 4 Utility Warehouse 2 out of 5 4 out of 5 3 out of 5 3.1 out of 5 More details 5 E (Gas and Electricity) 1 out of 5 4 out of 5 3 out
Check who's taken over your energy supply
2021 Old supplier Utility Point New supplier EDF Date September 2021 Old supplier MoneyPlus Energy New supplier British Gas Date September 2021 Old supplier PFP Energy New supplier British Gas Date
Who must comply with the public sector equality duty
they carry out public functions. This could include - for example: privatised utilities like water companies, British Gas and Network Rail some organisations who have been subcontracted to carry out
Rules debt management plan providers must follow
and utilities payments. Any advice you're given must include all of the following: a realistic assessment of your financial situation checking your income, for example by asking to see pay slips
Q12: making decisions about money
, for example utility bills, credit card bills budgeting for bigger things, such as a TV or sofa It’s about the decisions you need to make rather than whether you can physically get money out of a purse
Who's breaching your human rights
rights when they carry out their public functions. This could include - for example: privatised utilities like water companies, British Gas and Network Rail some companies who have been subcontracted
Discrimination in the provision of goods and services - who's treating you unfairly
transport services like buses, trains and taxis phone companies and public utilities like gas, water and electricity. Who’s providing the goods or services? Under the Equality Act anyone who provides