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• Disputing paying back a working or child tax credits overpayment

  Disputing paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If HM Revenue and Customs (HMRC) have told you to pay back an overpayment, you can dispute having to...

• Paying back a working or child tax credits overpayment

  Paying back a working or child tax credits overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a tax credits overpayment you must pay back, you should deal with it as soon as possible....

• Challenging a working or child tax credits decision - mandatory reconsideration

  Challenging a working or child tax credits decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell HM Revenue and Customs (HMRC) if you think a decision about your tax credits is...

• If you want to end your private tenancy

  Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

• If you want your lodger to move out

  A lodger is someone who lives in your home - either for free or paying rent. A lodger can be your friend, a family member or someone you don’t know. You’re their landlord even if you don’t have a written agreement. If you have a problem with your lodger, you...

• If you want a refund for travel because of coronavirus

  If you want a refund for travel because of coronavirus This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t travel because of coronavirus, you might be able to get a refund or choose to rebook...

• If you want to sell your home and rent it back

  If you want to sell your home and rent it back This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're struggling to pay your mortgage, you might be thinking about using a ‘sale and rent back’...

• If you were misled or pressured into buying something you didn’t want

  If you were misled or pressured into buying something you didn’t want This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have the legal right to a refund if: you feel you were unfairly pressured into buying...

• Changing debt management plan provider

  Changing debt management plan provider This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're not happy with the provider of your debt management plan (DMP), you might consider moving to another provider. This may not always...

• You've given a witness statement to the police

  You've given a witness statement to the police This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The police will ask you to explain what you saw, either in writing or on video - this is your witness statement....