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• Appealing an ESA decision

  Appealing an ESA decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Before you can appeal a decision made by the Department for Work and Pensions (DWP), you might need to ask for a mandatory reconsideration and...

• Challenging a JSA decision - mandatory reconsideration

  Challenging a JSA decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should ask the Department for Work and Pensions (DWP) to look at your claim again if you think a decision about...

• Check your parental rights at work

  When you’re a new parent or you’re expecting a baby you have extra rights at work. You or your partner could be entitled to: maternity rights paternity leave and pay shared parental leave adoption leave and pay unpaid time off to look after your child come to antenatal appointments with...

• If you owe child maintenance

  If you owe child maintenance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can be chased for unpaid child maintenance by your child’s other parent or by the Child Maintenance Service (CMS). What you can do...

• Gathering evidence about housing discrimination

  The Equality Act 2010 If you haven't already checked, make sure your housing problem is covered by the Equality Act before you take any action - check if your problem is discrimination. If you're being harassed, it might be discrimination under the Equality Act. Check if your harassment problem is covered...

• If someone's harassed you in housing

  Harassment is where someone creates a atmosphere that makes you feel uncomfortable. This could be because you feel offended, intimidated or humiliated. If you’re being harassed by someone like your landlord or an estate agent, it might be discrimination. You might be able to take action to stop the harassment....

• Paying back a Housing Benefit overpayment

  Paying back a Housing Benefit overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have to pay back a Housing Benefit overpayment, the council will usually ask you to pay it back in regular amounts....

• Check if you're working more than the 48-hour limit

  You might need to calculate how many hours you're working if: you think you're working more than 48 hours a week your employer wants you to work more than 48 hours a week your employer has asked you to opt out of the 'Working Time Regulations' If you're working less...

• Going to your Universal Credit interview

  Going to your Universal Credit interview This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The last step of applying for Universal Credit is to have an interview with your 'work coach' - the person you'll meet regularly...

• If you're being evicted as a lodger

  You’re a lodger if you live with your landlord and you share ‘living space’ with them - for example a kitchen, living room or bathroom. You’re also a lodger if you don’t share living space with your landlord, but you share other spaces like corridors or stairs - for example...