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Pawnbrokers
Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods
Tell your supplier if you need extra support
Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut
Sending your PIP claim form
Information about where to send your completed ‘How your disability affects you’ form and how long you have
If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings
Deciding what to do about discrimination at work
Find out what your options are for dealing with discrimination and how to make the best choice for your situation
Check how council tax works and if you have to pay
Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property
Contact the consumer service
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem
If there’s a problem with your heat network
Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
If you’re not happy with Royal Mail’s decision about compensation
Check how to challenge Royal Mail’s decision about compensation for damaged, lost or delayed post