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• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• Choosing voluntary redundancy

  Work out if voluntary redundancy is right for you, and know when it affects benefits, mortgage protection or early retirement

• Ovo Energy customer service

  Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• How to apply for an IVA

  Find out how to apply for an individual voluntary arrangement (IVA). Before you start, make sure an IVA is the right debt solution for you

• Before you get work done on your home

  Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs

• Check if you can get 'new style' JSA

  Check if you can claim 'new style' Jobseeker's Allowance (JSA) - and how much you'll get - while you look for a full-time job

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Public sector equality duty - taking legal action

  Things to think about when taking legal action against a public authority for failing to meet the public sector equality duty, covering judicial review, time limits and remedies