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Consumer advice trends 2017 to 2018

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends Q1 2017-18

Consumer advice trends Q2 2017-18

Consumer advice trends Q3 2017-18

Consumer advice trends Q4 2017-18

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.

This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.