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Council Tax Reduction - review by the Council Tax Reduction Review Panel (CTRRP)

If the Council Tax Reduction decision was made before 1 October 2013, special rules apply.

The Council Tax Reduction Review Panel (CTRRP) is independent of the local authority. It is a legally trained panel that can conduct a further review of a Council Tax Reduction (CTR) decision made by any local authority in Scotland. You must first ask the local authority to review its own CTR decision. There are time limits for asking for both types of review.

You can ask the panel to carry out a further review about your local authority's internal review of its decision about:

  • whether you are entitled to any CTR, or
  • how much CTR you are entitled to.

Even if you decide to ask for a further review, you must still make the payments shown on your council tax bill.

When and how to ask for a further independent review

If you disagree with the decision about your Council Tax Reduction (CTR), you must write to the local authority to say why you think the decision is wrong, and ask it to change the decision. There is a time limit for doing this. You must do this before you can ask for a further independent review.

From 1 October 2013, if you have asked the local authority to review its decision and you are not satisfied with the outcome of its internal review, you can ask the Council Tax Reduction Review Panel (CTRRP) for a further independent review. There is a time limit for doing this (see next paragraph). You will need to explain why you think the local authority's internal review of its decision is wrong, and ask the Council Tax Reduction Review Panel (CTRRP) to review the decision.

Time limit to ask for a further independent review

You must ask the CTRRP for the further independent review within 6 weeks of the date of the local authority's reply telling you about its internal review (but see next paragraph).

If the local authority has not replied to you within 2 months of you asking it to review its decision, you can apply to the Council Tax Reduction Review Panel (CTRRP) for an independent review.

If you have missed these time limits but you think that you have a good reason, you can contact the Council Tax Reduction Review Panel (CTRRP) and ask them to consider your request. Late requests for a further review can be accepted at the discretion of the panel.

Applying to the Council Tax Reduction Review Panel (CTRRP)

Guidance notes and an application form to ask for a further review are available on the Council Tax Reduction Review Panel (CTRRP) website at counciltaxreductionreview.scotland.gov.uk. You must tell the CTRRP if you also have a Housing Benefit appeal.

You must use the CTRRP application form to submit your request. You can ask the Council Tax Reduction Review Panel (CTRRP) to send you a copy of the application form, but you must make sure that you keep to the time limit for asking for a further independent review.

You should send the form requesting an independent review to the Council Tax Reduction Review Panel (CTRRP). Make sure you keep a copy.

If you are also claiming Housing Benefit

Housing benefit calculation uses the same facts as those used to make a CTR decision. If you have appealed about your housing benefit claim, you must tell the CTRRP about the housing benefit appeal when you ask for an independent review of your CTR application.

If you have not yet appealed about your housing benefit calculation because of the same facts as those used to make the CTR decision, you may still be able to appeal about your housing benefit. There is a time limit for doing this. You can send a copy of your request to the CTRRP for further review of your CTR decision with the housing benefit appeal.

The local authority must tell the Council Tax Reduction Review Panel (CTRRP) if it has any information about your housing benefit appeal if you have made one.

After you have sent a request for a further review

When it has received your request, the Council Tax Reduction Review Panel (CTRRP) will contact you to make arrangements for your hearing. The panel may ask you to give more information. If everyone agrees, the review hearing may be a paper hearing with written representations. Your local authority will send you a copy of the documents that they are submitting to the Council Tax Reduction Review Panel before the hearing.

If you decide you no longer wish to proceed with the request for a further review, you must notify the clerk of the Council Tax Reduction Review Panel (CTRRP), in writing or by phone. If any of your circumstances change, you should let the CTRRP know in writing or by phone.

The Council Tax Reduction Review Panel (CTRRP) will give its decision to you and the local authority in writing. If it decides that your CTR should be revised, your local authority should recalculate your council tax bill and send it to you within a reasonable time, although this is not defined.

You can ask the CTRRP in writing for a full statement of reasons for its decision. You must do this within 14 days of the date that the decision was made. 

If you are not satisfied with the outcome of the request for a further review

If you are not satisfied with the CTRRP's decision, you can ask for to be set aside if there is a good reason. You must do this within 14 days of the date that the decision was made, and you must give reasons for your request. The local authority can also do this. The CTRRP can use its discretion to set aside the decision if it is satisfied that it is in the interests of justice. For example, if you fail to attend a hearing because you were ill in hospital and you were unable to let them know.

If the CTRRP sets aside its decision, the application for a further review must then be reconsidered. There is no further appeal. It may be possible to get a judicial review.

Judicial review is not a right of appeal or a re-hearing. Judicial review does not look at the rights and wrongs of the actual decision, but considers whether a correct legal basis has been used to reach the decision. In other words, judicial review considers whether the decision was made in the right way, not whether it was the right decision. You will usually need help to apply for a judicial review, and there may be a time limit to apply. You could consult an experienced adviser, for example, at a Citizens Advice Bureau - where to get advice.

More help challenging a CTR decision

If you think the decision on your Council Tax Reduction application is wrong, you should consult an experienced adviser, for example, at a Citizens Advice Bureau - where to get advice.

Council Tax Reduction Review Panel (CTRRP)

The Council Tax Reduction Review Panel (CTRRP) reviews local authority decisions on Council Tax Reduction. It can be contacted at:

Council Tax Reduction Review Panel (CTRRP)
Europa Building
450 Argyle Street
Glasgow
G2 8LH
Tel: 0141 242 0223
Fax: 0141 242 0141
Email: ctrrpadmin@scotland.gsi.gov.uk
Website: counciltaxreductionreview.scotland.gov.uk

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