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Advice for the armed forces community

This advice applies to Scotland

There are lots of organisations that provide specialist advice and information for the armed forces community. It can be difficult to know where to start. This page provides links to some specialist organisations that aim to help you find your way through the maze of support available.

Are you in the armed forces community?

You are a member of the armed forces community if you are:

  • currently serving in the armed forces - either Regular or Reserve
  • a veteran who served in the armed forces - either Regular or Reserve
  • a member of the Merchant Navy who served in a commercial vessel in support of legally defined UK military operations
  • a dependant - for example, the partner or child, of someone who is currently serving in the armed forces, a veteran or a member of the Merchant Navy.

Armed Services Advice Project (ASAP)

The Armed Services Advice Project (ASAP) is part of the Scottish Citizens Advice Bureau Service. It offers free, confidential, impartial and practical information, advice and support on a wide range of subjects to the armed forces community in Scotland.

ASAP can help you with:

  • benefits
  • debt and money advice
  • housing
  • work-related problems
  • consumer issues
  • relationships.

To get in touch you can:

  • call the free helpline on 0808 800 1007 (9.00am – 5.00pm Monday to Friday)
  • visit the ASAP website for more information about the service and links to other useful websites
  • ask the service to call you - use the form on the website to send your contact details and a trained adviser will get in touch.

Get advice from the Citizens Advice Service

You can get free, impartial, confidential advice on a wide range of topics from the Citizens Advice Service. See Get advice for the different ways to contact us.

Veterans Gateway

Veterans Gateway is a UK-wide website that aims to be the first point of contact for veterans and their families across the UK and abroad. It provides information and links to a wide range of specialist organisations, providing advice about:

  • housing - for example, finding a home or advice about homelessness 
  • employment - for example, finding work after you leave the armed forces
  • finances - for example, advice about benefits or pensions and compensation
  • living independently - for example, help with mobility or care issues
  • mental wellbeing - for example, advice about Post-Traumatic Stress Disorder (PTSD) or help with bereavement
  • physical health - for example, medical discharge or accessing support for service related illnesses
  • families and communities - for example, help with family troubles or how to access support groups.

Self-help information is available on the website. It offers UK-wide, Scottish only and local information.

Advice is also available from a team of expert advisers by phone, email or live webchat. This help is free and available 24 hours a day, 7 days a week.

Poppyscotland

Poppyscotland provides help and support to the armed forces community in Scotland. This includes help for veterans of all ages as well as those who are still serving and their families. It can provide tailored help with:

  • grants and funding
  • advice
  • employment services
  • mobility
  • respite breaks
  • housing
  • mental health.

Scottish Government information for veterans

Visit the Scottish Government website for information about sources of support for veterans in Scotland, including information about:

  • healthcare - for example, about veterans' right to priority NHS treatment and accessing healthcare support
  • housing - help finding a place to live
  • funding for education and training - you can get funding for paying for qualifications 
  • employment - help to find a new job or develop new skills
  • armed forces pensions - finding help with pensions and compensation
  • veterans support organisations - links to more organisations and charities that can help veterans.

Veterans Assist   

Veterans Assist is part of Veterans Scotland. It collects into one place a wide range of information about the veterans community and veterans support organisations.

SSAFA – the Armed Forces charity

SSAFA provides lifelong support to anyone who is currently serving in, or is a veteran of, the armed forces. It provides a wide range of practical and emotional support, including welfare advice, housing and healthcare support. It is an independent charity and is not part of the military chain of command.

The SSAFA Forcesline is a free, confidential helpline and email service that can be contacted from anywhere in the world. Find out how to contact Forcesline on the SSAFA website.

Get advice from the Citizens Advice Service

You can get free, impartial, confidential advice on a wide range of topics from the Citizens Advice Service. See Get advice for the different ways to contact us.

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